Privacy Policy

1. Information We Collect

Hexamech Linich Tools operates primarily as a B2B supplier of automotive workshop machinery, lifting systems, collision repair equipment, and precision tools. We collect information necessary to facilitate business-to-business transactions, including:

• Contact & Identity: Name, workshop or business name, corporate email address, and phone numbers.
• Quotation & Inquiry Data: Equipment specifications, requested quantities, delivery location, and specific workshop requirements submitted via web forms, email, or WhatsApp.
• Billing & Tax Compliance: GSTIN (Goods and Services Tax Identification Number), billing address, and state code for tax invoicing.

2. How We Use Business Information

The business information collected is used strictly for legitimate commercial purposes:

• Preparing formal quotations (RFQs), proforma invoices, and equipment proposals.
• Coordinating machinery logistics, dispatch, on-site commissioning, and warranty service across Kerala and South India.
• Fulfilling statutory tax compliance and issuing GST invoices as required by Indian commercial law.
• Providing technical after-sales support, parts replacement, and annual maintenance notifications.

3. Protection of Commercial Data

We implement industry-standard technical and operational safeguards to secure all commercial customer communications. Hexamech Linich Tools does not sell, rent, lease, or barter commercial client databases or workshop contact details to any third-party marketing firms.

4. Third-Party Communication Channels

Our website provides integrated shortcuts to WhatsApp and email for rapid quotation handling. When you use WhatsApp or external messaging services:

Communications through WhatsApp are governed by Meta's privacy policy and end-to-end encryption protocols. Information shared during chat sessions is retained by Hexamech solely for quotation generation, technical consultation, and dispatch coordination.

5. Contact Our Compliance Office

For any privacy inquiries or to update your business records with Hexamech Linich Tools, contact us: